Saturday, June 11, 2011

Sorta Kinda Normal

Finally. The overtime at the office is finally over. At least for now. The new system is still a piece of junk, but I think the worst of the backlog is behind us. I still have some catch-up to do, and it's time to do the end-of-the-fiscal-year extra work, but the 60-70 hour workweeks are finished, I think. I hope. (Hope I'm not jinxing myself by saying that!!)

A couple of weeks ago I was in the recliner with my little netbook, checking out Facebook to see what was going on in the lives of my friends. Suddenly, the netbook shut down with no warning. "Weird", I thought. "It ususally WARNS me if the battery is getting low." I pulled the adapter out of a nearby drawer and plugged it into the wall. Nothing. Dead as a hammer.

After I'd tried everything I knew to try (including fishing out an adapter from a long-defunct laptop computer and trying it in case my netbook adapter had gone dead), I still couldn't get the netbook to power up.

I e-mailed Acer from my desktop computer and over the next couple of days followed their instructions of various things to try. No good. They gave me a case number and an address to use to ship the netbook in for diagnostics.

Feeling a pang of separation anxiety, I boxed up my little purple netbook and shipped it to Texas via FedEx. Acer notified me when it arrived and gave me a site where I could keep up with the progress on my case. Happily, it was repaired and shipped back to me in short order.

Because it was under warranty, all the repair cost me was the expense (minimal) to ship it to Acer. So this morning I'm happily piled up in the recliner with a cup of coffee, netbook in my lap, reloading things on the netbook.

Acer rocks. :-)

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